Privacy Policy

Last updated: July 26, 2026

 

This Privacy Policy explains what personal data MY AI DOO collects when you use BetterThanMe AI, why we collect it, how we use it, and what rights you have over it. Please read it alongside our Terms & Conditions.

 

1. Who We Are
 

BetterThanMe AI is a product and brand owned and operated by MY AI DOO, a company registered in Montenegro. MY AI DOO is the data controller for personal data collected through the Service.

 

MY AI DOO
PIB: 03598918
Vladike Visariona Borilovića, Lamela F1, PD177
81000 Podgorica, Montenegro
Email: info@betterthanme.ai
Website: betterthanme.ai

 

When this Policy refers to “BetterThanMe AI”, “we”, “us”, or “our”, it means MY AI DOO. When it refers to “you” or “user”, it means the individual using the Service.

 

The “Service” means the BetterThanMe AI website at betterthanme.ai, the BetterThanMe AI mobile application for Android, and the BetterThanMe AI mobile application for iOS, collectively.

 

2. What Data We Collect

 

2.1 Data You Give Us Directly

 

• Profile data: your name and information you provide during onboarding.
• Conversation data: the messages and responses exchanged within the AI chat feature.
• Payment data: subscription and purchase transactions are processed by Apple (App Store) or Google (Google Play). We do not receive or store your full card details. We may receive a transaction reference and subscription status from the relevant marketplace.
• Support communications: any messages you send us by email or through support channels.

 

2.2 Data Collected Automatically

 

• Usage data: pages or screens visited, features used, session duration, and interaction patterns within the app.
• Device data: device type, operating system version, app version, and unique device identifiers.
• Log data: IP address, timestamps, and error logs generated when you access the Service.

 

2.3 Sensitive Information

 

Users should avoid sharing sensitive personal information unless necessary for their intended use of the Service.

Where users voluntarily submit sensitive information through conversations or other interactions with the Service, such information will be processed in accordance with this Privacy Policy and applicable law.

 

3. Why We Use Your Data (Legal Bases)

 

We process your personal data only where we have a valid legal basis to do so.

 

Creating and managing your account

Legal basis: Performance of a contract with you.

 

Providing the AI chat and core features of the Service

Legal basis: Performance of a contract with you.

 

Processing subscription payments (via Apple App Store or Google Play)

Legal basis: Performance of a contract with you.

 

Sending service-related notifications, including account, security, and service updates

Legal basis: Performance of a contract with you and our legitimate interests.

 

Improving and developing the Service and AI features

Legal basis: Legitimate interests.

 

Analysing usage patterns and app performance

Legal basis: Legitimate interests.

 

Sending optional marketing communications

Legal basis: Your consent.

 

Complying with legal obligations

Legal basis: Legal obligation.

 

Handling business transfers, mergers, acquisitions, or restructuring activities

Legal basis: Legitimate interests.

 

4. Conversations and AI Improvement

 

We may use anonymised or aggregated data derived from AI conversations to improve the quality, accuracy, and safety of our AI models and features.

We do not use your individual conversations to train AI models in a way that links back to your identity without your explicit, separate consent.

Conversation data may be stored on servers operated by our AI infrastructure providers.

 

5. How Long We Keep Your Data

 

We keep your personal data only for as long as is necessary for the purposes described in this Policy, or as required by law.

• Account data is kept for as long as your account is active and for a reasonable period after deletion.
• Conversation data is retained to provide the Service and may be retained in anonymised form for improvement purposes after account deletion.
• Usage and log data is typically retained for up to 24 months.
• Legal and compliance records are kept as required by law.
•  

When you delete your account, we will delete or anonymise your personal data within a reasonable timeframe, subject to the above retention requirements.

 

6. Third-Party Services and Data Sharing

 

We do not sell your personal data.

 

Service Providers

 

We work with third-party companies that process data on our behalf, including:

• AI infrastructure providers
• Cloud hosting providers
• Analytics providers
• Customer support tools
•  

Some AI-generated responses may be processed using third-party AI infrastructure providers acting on our behalf. These providers do not have the right to use your data for their own purposes.

 

App Marketplace Providers

If you subscribe through the Apple App Store or Google Play, Apple Inc. or Google LLC will process your payment and may share transaction status with us.

 

Business Transfers

If MY AI DOO is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

 

Legal Requirements

We may disclose your personal data if required by law or where necessary to protect users, the public, or our legal rights.

 

With Your Consent

We may share your data for other purposes where you have given explicit consent.

 

7. International Data Transfers

 

MY AI DOO is based in Montenegro.

Your data may be processed in countries outside your own.

Where required, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

Questions regarding international transfers can be sent to:

info@betterthanme.ai

 

8. Security

 

We take reasonable technical and organisational measures to protect your personal data.

 

These include:

 

• access controls;
• encryption in transit;
• regular security reviews.

 

However, no method of transmission or storage can be guaranteed to be completely secure.

 

9. Account Deletion

 

9.1 How to Delete Your Account

 

You may delete your account through the application settings.

You may also request deletion of your account and associated personal data by contacting:

info@betterthanme.ai

Certain information may be retained where required by law or for legitimate business purposes described in this Privacy Policy.

Please note that deleting your account does not automatically cancel an active subscription. To avoid future charges, cancel your subscription through the Apple App Store or Google Play before deleting your account.

 

10. Your Rights

 

Depending on your location, you may have the following rights:

• Access
• Correction
• Deletion
• Restriction
• Portability
• Objection
• Withdrawal of consent
•  

To exercise these rights, contact: info@betterthanme.ai

 

We aim to respond within 30 days and may need to verify your identity.

 

If you are located in the EU or EEA, you may also lodge a complaint with your local data protection authority.

 

11. Children

 

BetterThanMe AI is intended for users aged 18 and over.

We do not knowingly collect personal data from anyone under the age of 18.

If you believe that a person under the age of 18 has provided us with personal data, please contact us at info@betterthanme.ai.

 

12. Links to Other Websites

 

The Service may contain links to third-party websites or services.

 

We are not responsible for their privacy practices and encourage you to review their privacy policies before providing personal data.

 

13. Changes to This Policy

 

We may update this Privacy Policy from time to time.

When we make material changes, we will notify you by email, in-app notification, or by posting a notice on the website.

The “Last updated” date at the top of this page will also be revised.

Your continued use of the Service after changes take effect means you acknowledge the updated Policy.

 

14. Contact Us

 

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please contact us:

MY AI DOO
PIB: 03598918
Vladike Visariona Borilovića, Lamela F1, PD177
81000 Podgorica, Montenegro

Email: info@betterthanme.ai
Website: betterthanme.ai